Tag Archives: vehicle repair

When's the best time to check your A/C? Before you need it!

When's the best time to check your A/C? Before you need it!

Are you ready for summer heat?  Keeping cool in your car means maintaining the operational condition of the A/C system.  How do you do that?  Honestly, there isn't much you can do to keep the A/C running right. It's a sealed system and most problems are a result of the system having a leak. When the system has a leak the best way to find it is to introduce a florescent dye into the system to identify the location of the leak along with the refrigerant.  Once we identify the leak we can go about the business of repairing it. Another likely issue is a failed compressor.  This will usually require the replacement of multiple components to remove any debris or contamination from the system.  If you have an air conditioning question we are available

The "dealership" doesn't love you

The "dealership" doesn't love you

  I just got off the phone with yet another customer that is tired of getting the run-around from "the dealership".  Which one?  Does it matter?  I field these calls regularly and I spend my time commiserating with customers that just want to be heard.  They want to know what the urgency of the recommended repair is.  They are tired of scare tactics and huge estimates that "HAVE TO BE DONE IMMEDIATELY" because the car is broken.  Do I want to fix all the things that are wrong with your car?  Of course!  Am I going to try to scare you into a repair that doesn't need to be done today?  Of course NOT!  Why?  Because that's not how I like to be treated.  *whew* Sometimes you just have to vent.  Why does this upset me so much?  Because every time a person comes out of an experience like this their impression of the auto repair industry as a whole suffers.  It makes my job harder be ... read more

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