5
DemandForce
Muskegon Brake & Tire

you all rock

4
DemandForce
Muskegon Brake & Tire

always great service, good counter people, appreciate the valet service!

5
DemandForce
Muskegon Brake & Tire

Great service. Friendly staff.

4
DemandForce
Muskegon Brake & Tire

It was slower than normal that morning. I think it was because of the record snow and all the people rushing in to get their plows on. It would always be OK with me if you want to reschedule if things are piling up.

5
DemandForce
Muskegon Brake & Tire

We appriciate the personal commitment we get from both the technicians and the front counter. They definately do their best to make us comfortable with our decisions.

5
DemandForce
Muskegon Brake & Tire

I appreciate the quick service and friendly atmosphere that the associates have.

5
DemandForce
Muskegon Brake & Tire

Thanks!

5
GooglePlus

I've had my cars serviced at Lakeside for about seven years now. They have kept my 1993 Nissan on the road running great for all these years as well as a 2001 Durango and a 2001 Toyota Avalon. Foreign or domestic they handle them all.They are under new management (a division of the Muskegon Brake Family) but the quality, communications and costs have not changed. They are the best. You can trust your vehicles to these guys and feel confident in recommending them to family and friends.

5
GooglePlus

2009 Audi A6 3.0T QuattroServiced September, 201235,000 milesI am nearing the end of my lease and have decided to buy my car. I am not a car guy other than I really love nice cars. I have no idea how to service them or anything involved. Therefore, it is really important for me to trust the individuals working on it. I original called the Audi dealership to schedule the appointment. They said it would cost $450 for the service. I pulled up the recommended service from the Audi website and it appeared that the majority of work is through visual inspection. I contacted a few independent service centers and received quotes right around $200. I had heard great things about Lakeside Service Center in the past but I live in Grand Rapids and didn't really want to drive to Spring Lake. I did call them and received a quote around $150. I was a bit concerned since the price was so much less than the Audi dealership. The manager (I think his name was Steve) explained to me exactly what takes place during the inspection and the pros and cons of having done at an Audi dealership vs an independent. After our conversation, I felt very comfortable and decided to schedule an appointment. I drove out a few days later and waited a hour or two for the mechanic to do the work. The great thing was that I could actually watch him do everything. I was even able to ask him questions and he provided thorough answers. Here is the real kicker though. After the service, my car drives better than it has in about a year. It sounds better and there is absolutely no vibration in the steering wheel (which had started when the dealership put new tires on it). I'm still shocked at how much the dealership over charges, especially considering that the service I received at Lakeside was so much better. I highly recommend that anyone with a nice car (or perhaps a not nice car too) consider having the work done here.

5
GooglePlus
Muskegon Brake & Tire

Muskegon Brake & Tire hosted a Wheels, Women and Wine night, I attended and brought a couple other ladies with me. It was a fantastic educational and enjoyable event. Justin did a fantastic job explaining your car and all the parts that they inspect when you take your vehicle in to be serviced there. I later took my son's newly purchased used vehicle to them, they inspected it thoroughly and Steve was wonderful about emailing me estimates and explaining what is of the utmost importance to fix for safety. That for me, being the mom, was fantastic. The shuttle service was great, while the car was there, I did not miss any work, in fact I was shuttled by the owner, now that is customer service at it's highest! Every member of the Muskegon Brake & Tire Team made this a wonderful experience and extremely educational, not just another car service shop, this is the best!!

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